Business on Top with Kaeli Lindholm13 Okt 2025

Episode 287: Building Premium Loyalty That Converts

Loyalty programs are everywhere in aesthetics, but most of them are built backwards.

In this episode of The Fierce Factor Podcast, I'm pulling back the curtain on one of the industry's most misunderstood business strategies: loyalty and membership programs. While consultants and conferences love to hype memberships as the silver bullet for retention, the truth is, loyalty isn't built by locking patients in, it's earned by investing in them.

I'll share how to design loyalty programs that actually drive growth, protect margins, and inspire long-term patient relationships, not burnout or discount dependency. You'll hear how real female founders have used memberships to increase lifetime value, boost retention, and generate half a million in recurring revenue, all while staying true to their brand and team culture.

I'm also walking you through 10 key areas to audit inside your practice right now to uncover hidden revenue opportunities within your existing patient base.

If you're ready to stop guessing and start building loyalty programs that actually work, this episode is your blueprint.

Don't Miss Our Free Founder Forum!

Join me October 29th for the Founder Forum: Building Loyalty Programs That Actually Work, a live 90-minute panel featuring powerhouse female founders who have built profitable, retention-driving membership programs inside their practices.

No fluff. No product pitches. Just real strategy from women who've done the work.

Save your free seat now → Register for the Founder Forum

Listen to the episode now and get ready to rethink how loyalty really works in aesthetics.

KLC Consulting Website

Kaeli on LinkedIn

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(336)

Episode 23: Part 1: You Don't Need More Followers: What Actually Builds Trust on Social Media with Shannon Bokhoor

In this episode of Business on Top, I'm joined by my friend Shannon Bokhoor, founder of SocialRx, for Part 1 of our conversation about building a strong personal brand without feeling like you have to...

5 Okt 26min

Episode 22: How I'm Using AI to Create More Capacity As a CEO

What if AI could do more than write emails, create content, or give you another list of things to do? In this episode of Business on Top, I'm sharing a 20-minute sneak peek from our recent Too Busy to...

28 Sep 24min

Episode 21: The Confidence to Be Seen, Heard, and Taken Seriously

In this episode of Business on Top, I'm answering your questions about visibility, confidence, authority, and what it really takes to walk into a room and own it. I'm sharing lessons from early in my ...

21 Sep 13min

Episode 20: The Leadership Mistakes Keeping Your Business Stuck

What happens when your business slows down, your team isn't retaining clients, or your employees aren't taking initiative? Too often, we look for an external fix, a new device, more advertising, a new...

14 Sep 17min

Bonus: Leadership Lesson 19: Growth vs. Safety: How Do You Know Which One to Choose?

In this bonus replay episode, I'm revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that "playing it safe" is the resp...

7 Sep 12min

Episode 18: Best Practices for Raising Your Prices

If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I'm breaking down why premium pricing is such an important part...

31 Aug 19min

Episode 17: What Would Kaeli Do? The Leadership Questions Every Founder Should Be Asking

In this special episode of Business on Top, I'm answering real questions from women navigating the complexities of growing and scaling their businesses. I'm sharing my candid perspective on the bigges...

24 Aug 21min

Episode 16: Your Performance is Built in Practice

In this episode of Business on Top, I'm getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much...

17 Aug 13min