Vision Smart Stores: The evolution of frictionless retail with 365 Retail Markets

Vision Smart Stores: The evolution of frictionless retail with 365 Retail Markets

What began as a single smart cooler has evolved into a fully modular smart store ecosystem, giving operators unprecedented flexibility, scalability, and revenue potential.

In this episode of Automatic Merchandiser and VendingMarketWatch’s Vending & OCS Nation podcast, presented in cooperation with 365 Retail Markets, host Bob Tullio interviews Michael Wood, manager of product management at 365 Retail Markets, to explore how his company is transforming unattended retail.

From frictionless shopping experiences to AI-powered personalization, this conversation dives deep into where smart store technology is today and where it’s headed next. Key aspects of the conversation include:

  • From vending to vision: Traditional vending limitations are giving way to seamless, camera-powered retail experiences.
  • Modular flexibility: Operators can build custom store formats using ambient, refrigerated, and freezer units.
  • Frictionless shopping: No scanning, no checkout, just tap, grab, and go.
  • VisionLink innovation: Multiple units connect into one seamless shopping journey, increasing basket size and convenience.
  • New growth locations: Hotels, airports, campuses, and semi-public spaces are driving expansion.
  • AI-powered future: Expect faster transactions, personalized experiences, and remote store management through digital twins.

This episode is a must-listen for anyone exploring unattended retail technology – especially if they are attending the NAMA Show in Los Angeles later this month, where the 365 Retail Markets exhibit is a must-see.

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Episoder(136)

A different approach to consolidation – Inside the Alliance Markets & Vending model

A different approach to consolidation – Inside the Alliance Markets & Vending model

What if a convenience services operator could take some money off the table, retain a meaningful ownership stake in a larger organization and continue building the local company they spent years creat...

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ACE Around the World promises to be a buyers show, featuring value, education and fun

ACE Around the World promises to be a buyers show, featuring value, education and fun

The Atlantic Coast Exposition has long been known for bringing together convenience services operators, suppliers and industry leaders for education, networking and plenty of fun. For ACE 2026, the or...

15 Sep 24min

From one brewer to CEO: Taylor Vaughan on earned growth, leadership and the future of convenience services

From one brewer to CEO: Taylor Vaughan on earned growth, leadership and the future of convenience services

Taylor Vaughan didn’t plan on a career in convenience services. At 21, she found herself helping out at SPG Vending Solutions where customers kept asking for coffee service. Tired of saying no, Vaugha...

1 Sep 26min

Buffalo Strive: Relentless growth, innovation and a mission to serve

Buffalo Strive: Relentless growth, innovation and a mission to serve

How do you build a $20 million convenience services company from the ground up? For Jon Corto, founder and CEO of Buffalo Strive, Markets and Vending, the answer begins with one word: Relentless. Comi...

25 Aug 25min

From the NFL to vending: How Jon Corto built a winning team at Buffalo Strive

From the NFL to vending: How Jon Corto built a winning team at Buffalo Strive

The qualities that helped Jon Corto reach the NFL — discipline, resilience, coachability, sacrifice and relentless preparation — are the same qualities he relies on to lead Buffalo Strive, his success...

18 Aug 20min

A masterclass in selling OCS with Royal Cup's Michelle Scott

A masterclass in selling OCS with Royal Cup's Michelle Scott

What separates great OCS sales professionals from average ones? According to Michelle Scott, director of national accounts for Royal Cup Inc., it isn’t aggressive selling. It’s listening, consulting, ...

4 Aug 19min

Inside Royal Cup: National scale, local touch and an old-school approach to the OCS business

Inside Royal Cup: National scale, local touch and an old-school approach to the OCS business

For more than 130 years, Royal Cup, Inc. has quietly built one of the country's most respected coffee businesses. While many convenience services companies have expanded into vending, micro markets an...

28 Jul 17min

Joe Simonovich is relentless about elevating corporate culture

Joe Simonovich is relentless about elevating corporate culture

Is the breakroom becoming the most important room in the office? Increasingly, the answer is yes. Fortunately for the convenience services industry, that’s creating a major opportunity. Operators are...

21 Jul 17min

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