Adapting Best Practices Across Organizations
This episode discusses how SCF works with other organizations looking to transform their health care systems. This episode features interviews with people from organizations that have worked with SCF:...
22 Apr 31min
Community-Based Participatory Research
This episode covers how Southcentral Foundation handles research, including how it evaluates research requests, how its Research department works with the Alaska Native community, and how it ensures t...
26 Jan 18min
READI for Improvement
In this episode, learn how Southcentral Foundation pursues improvement and innovation. This episode discusses how SCF embeds improvement throughout the organization; the structure of Organizational De...
30 Des 202530min
Onboarding: Culture Starts Here
This episode covers employee onboarding at Southcentral Foundation. It discusses SCF's new hire orientation for all employees, how culture informs the onboarding process, and specific onboarding proce...
2 Des 202525min
Using Voice of the Community
This episode details how SCF uses the voice of the customer to make improvements to the system. It covers the ways in which SCF collects customer feedback, and how it uses that feedback to continually...
10 Nov 202530min
Governance at Southcentral Foundation
This episode covers how SCF's Board of Directors governs the organization. It details the Board's responsibilities, the Board's relationship with the community, and how it provides oversight for the h...
14 Okt 202527min
Aging Series Part 2: Elders & Aging Well
This episode discusses SCF's approach to Elder care. This includes palliative care as part of whole-person care, advance care planning, and the Elder program.
9 Sep 202426min
Aging Series Part 1: Maternal Child Health
This episode covers SCF's approach to maternal child health. It discusses how SCF supports customer-owners from before pregnancy through 2-3 years of age.
27 Aug 202429min
