Feelings Are Louder Than Words
World Class Business Leaders Insights30 Okt 2025

Feelings Are Louder Than Words

Customer feedback is more than words, it's emotion, intent, and behavior combined. This episode explores how sentiment analysis is transforming customer service by merging data science with real-world experience.

Drawing on insights from Gennaro Miele, Head of Contact Center at Porsche Bank Austria, from his presentation at the Digitale Kundenerfahrung - Special AI Edition 2025, this episode examines how analyzing customer sentiment can predict behavior, strengthen loyalty, and ensure ethical AI use under EU regulations.

Discover their whole presentation on YouTube

And check all other events at: www.worldclassbusinessleaders.com

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(195)

Thorsten Schell: Why Big Companies Avoid Full Buyouts

Thorsten Schell: Why Big Companies Avoid Full Buyouts

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 20min

Thomas Fischer: Surviving the gaming M&A founder trap

Thomas Fischer: Surviving the gaming M&A founder trap

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 23min

Taek Lim: Saferoad's Three Person Acquisition Engine

Taek Lim: Saferoad's Three Person Acquisition Engine

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 23min

Sinem Ugur: Avoiding the M&A Gun Jumping Trap

Sinem Ugur: Avoiding the M&A Gun Jumping Trap

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 20min

Sebastian Artlieb: Profiting from the German SME Succession Wave

Sebastian Artlieb: Profiting from the German SME Succession Wave

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 21min

Philip Tyczynski: Medios 2

Philip Tyczynski: Medios 2

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 22min

Kamil Szczudlik: How Private Equity and Corporates Buy Companies

Kamil Szczudlik: How Private Equity and Corporates Buy Companies

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 26min

Jonas Hanstedt: Why Global Giants Are Buying Supply Chains

Jonas Hanstedt: Why Global Giants Are Buying Supply Chains

Discover their whole presentation on YouTube And check all our socials here: https://linktr.ee/SocialsWCBL

13 Jul 21min

Populært innen Politikk og nyheter

giver-og-gjengen-vg
aftenpodden
aftenpodden-usa
forklart
fotballpodden-2
stopp-verden
popradet
saken
nokon-ma-ga
dine-penger-pengeradet
rss-espen-lee-usensurert
rss-gukild-johaug
det-store-bildet
hanna-de-heldige
rss-ness
bt-dokumentar-2
aftenbla-bla
e24-podden
frokostshowet-pa-p5
ukrainapodden