Licensing and Copilot Studio with Jukka Niiranen
Episode 165: Markus Erlandsson chatted with Jukka Niiranen from Niiranen Advisory about one of the most challenging topics in the Microsoft ecosystem: licensing. Jukka starts by sharing how his intere...
14 Sep 53min
Contact Center with Kristine Risberg
Episode 164: Markus Erlandsson and Malin Martnes chatted with Kristine Risberg from CRMK about Dynamics 365 Contact Center and the future of customer service. Kristine starts by sharing how her backgr...
14 Aug 57min
Customer Insights in 2026 with Pauline Kolde
Episode 163: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from CRMK Deutschland about Customer Insights in 2026 and how the platform has evolved over the past two years. Pauline star...
14 Jul 59min
RapidClaw with Steve Mordue
Episode 162: Markus Erlandsson and Malin Magnus chatted with Steve Mordue from Rapid Start about AI, agents, and the future of business applications. Steve starts by sharing his views on the shift fro...
14 Jun 1h 5min
Business Central for CRM Folks with Inge Magne Bruvik
In CRM Rocks Episode 161, Markus Erlandsson and Malin Mattnes talk with Inge Magne Brøvik, Microsoft MVP and founder of Brixia, about Dynamics 365 Business Central for CRM professionals. The conversat...
14 Mai 1h 10min
Manage Dataverse storage with Heidi Neuhauser and Kylie Kiser
Episode 160: Markus Erlandsson is joined by Heidi Neuhauser and Kylie Kiser to talk about how to manage your Dataverse storage. They start by explaining what Dataverse storage actually consists of and...
14 Apr 46min
Power BI for CRM folks with Laura Graham-Brown
Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Powe...
14 Mar 51min
Running a Hackathon with Ulrikke Akerbæk
Episode 158: Markus Erlandsson and Malin Martnes chatted with Ulrikke Akerbæk from Itera about the Hackathon ACDC and how we can run our own hackathon. Ulrikke starts by explaining how she likes start...
14 Feb 40min
