Amazon Narratives: Memos, Working Backwards from Release, More
a16z Podcast8 Feb 2021

Amazon Narratives: Memos, Working Backwards from Release, More

When you hear stories about Amazon's "invention machine" -- which led to a company with not just one or two products but several successful diverse lines of business -- we often hear about things like: Memos, six pages exactly and no powerpoints at all!; or, the idea of just "work backwards from the press release"; and other such "best practices"... But what's often lost in hearing about these is the context and the details behind them -- the what, the how (as well as their origin stories) -- not to mention how they all fit together. Knowing this can give us insight into how all companies and leaders, not just Amazon and Bezos, can define their cultures and ways especially as they scale. After all, Amazon was once a small startup, too.

So in this a16z Podcast with Sonal Chokshi -- the very first podcast for the new book Working Backwards: Insights, Stories, and Secrets from Inside Amazon (out February 9) -- authors Colin Bryar and Bill Carr share not only how Amazon did it, but how other companies can do it, too, drawing on their combined 27 years of firsthand observations and experiences from being in "the room" where it happens. Bill was vice president of digital media, founded and led Amazon Music, Amazon Video, Amazon Studios; and Colin started out in the software group, was a technical vice president, and then, notably, was one of Jeff Bezos' earliest shadows -- the shadow before him was in fact Andy Jassy, president and CEO of Amazon Web Services (soon to be CEO of Amazon).

The two share not only the early inside stories behind (ultimately) big business moves like AWS, Kindle, Prime -- but more importantly, the leadership principles, decision making practices, AND operational processes that got them there. Because "working backwards" is much, much more than being obsessed with your customers, or having company values like "are right a lot”, "insist on the highest standards", "think big", "bias for action", and more. The discussion also touches on hot-topic debates like to lean-MVP-or-not-to-be; the internal API economy; do you even need a chief product officer; and if you need less, not more, coordination as you grow. Can startups really be like Amazon? Yes: and it comes down to how leaders, organizations, and people at all levels decide, build, invent... using the power of narratives and more.

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The views expressed here are those of the AH Capital Management, L.L.C. (“a16z”) personnel quoted and are not the views of a16z or its affiliates. Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by a16z. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. In addition, this content may include third-party advertisements; a16z has not reviewed such advertisements and does not endorse any advertising content contained therein.

This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon when making a decision to invest in any fund managed by a16z. (An offering to invest in an a16z fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by Andreessen Horowitz (excluding investments for which the issuer has not provided permission for a16z to disclose publicly as well as unannounced investments in publicly traded digital assets) is available at https://a16z.com/investments/.

Charts and graphs provided within are for informational purposes solely and should not be relied upon when making any investment decision. Past performance is not indicative of future results. The content speaks only as of the date indicated. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. Please see https://a16z.com/disclosures for additional important information.

Episoder(907)

a16z Podcast: Getting That First Board Seat

a16z Podcast: Getting That First Board Seat

When you're going for a board interview -- especially when it's your first board seat -- you're actually not supposed to go into it advocating for yourself and trying to convince people that you're a good operator, as you might in a job interview. So what does the board interview involve then? Is all the common advice we hear about getting on boards (e.g., "don't talk about strategy") really true? TaskRabbit COO Stacy Brown-Philpot, who was just announced to the HP Inc board (in Hewlett Packard's first major board shuffle since it split into two companies), answers these questions and shares other interesting nuggets from her experience getting her first board seat. She also shares why she went for a public board, as well as what other factors you should consider -- and really matter -- when considering board service. Joining her is Matt Levy, who manages a16z's board and mentor talent network as part of the executive talent team. For more resources on boards, see http://a16z.com/tag/board-matters-series/.

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a16z Podcast: Is It Possible to Achieve Equitable Equity for Startup Employees?

a16z Podcast: Is It Possible to Achieve Equitable Equity for Startup Employees?

There's been a lot of activity lately around trying to improve equity compensation (for example, by removing tax liabilities that handcuff them). Or by making equity more equitable in other ways; as former Groupon CEO Andrew Mason observed, "When startups grow into unicorns, the distribution of employee earnings follows a common pattern: the founders make more money than they could spend in infinite lifetimes, a handful of early folks achieve financial independence, and everyone else gets a nice bonus, but nothing life changing." It's admittedly a very rarefied problem yet one that plagues a number of startup founders and employees who put in a lot of work to make the startup a success ... but end up with less than others in the same company. And it's a problem that has long plagued Mason, who shared his views on something he calls "progressive equity" to help more startup employees achieve financial independence if and when their companies exit through an IPO, acquisition, or other liquidity event. Can it work? Should it? a16z General Partner and co-founder Ben Horowitz joins Mason on this episode of the a16z Podcast to dissect the idea. The views expressed here are those of the individual AH Capital Management, L.L.C. (“a16z”) personnel quoted and are not the views of a16z or its affiliates. Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by a16z. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon when making a decision to invest in any fund managed by a16z. (An offering to invest in an a16z fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by Andreessen Horowitz (excluding investments and certain publicly traded cryptocurrencies/ digital assets for which the issuer has not provided permission for a16z to disclose publicly) is available at https://a16z.com/investments/. Charts and graphs provided within are for informational purposes solely and should not be relied upon when making any investment decision. Past performance is not indicative of future results. The content speaks only as of the date indicated. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. Please see https://a16z.com/disclosures for additional important information.

7 Aug 201523min

a16z Podcast: Compensation Isn’t About Paying the Most, It’s About Being Consistent

a16z Podcast: Compensation Isn’t About Paying the Most, It’s About Being Consistent

The key to any great company is the people. Of course, part of attracting and keeping the best people is compensation. It seems straightforward, but if you don’t develop a philosophy early around how you are going to compensate all those great employees you’re going to be in a world of hurt later, says Shannon Schiltz, who heads up a16z’s People Practice. Compensation, from salary to different forms of equity, is the topic of this segment of the a16z Podcast. For the founders of many fast-growing companies it’s often an afterthought, says the other compensation expert on the pod, Than Nguyen. Founders are busy enough just finding enough people to build and grow their startup. But as a founder you need to raise your head up and consider how compensation fits into your long-term plans. Nguyen and Shiltz discuss ways to make that happen.

7 Aug 201531min

a16z Podcast: Bitcoin, Greece, and What’s Next for Cryptocurrency

a16z Podcast: Bitcoin, Greece, and What’s Next for Cryptocurrency

There are few things as old as financial catastrophe, except maybe finance. But in the latest fiscal meltdown in Greece, people started asking questions about whether newer technology -- bitcoin and the underlying blockchain -- could help. One of those was Wall Street Journal columnist Christopher Mims. In this episode of the pod, Mims and Coinbase CEO and co-founder Brian Armstrong talk about the current state and future possibility of bitcoin and the bitcoin blockchain. When it comes to Greece -- or the next financial snafu -- Armstrong and Mims think there is potential for bitcoin to help, but some education and UI mainstreaming needs to happen first. The views expressed here are those of the individual AH Capital Management, L.L.C. (“a16z”) personnel quoted and are not the views of a16z or its affiliates. Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by a16z. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon when making a decision to invest in any fund managed by a16z. (An offering to invest in an a16z fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by Andreessen Horowitz (excluding investments and certain publicly traded cryptocurrencies/ digital assets for which the issuer has not provided permission for a16z to disclose publicly) is available at https://a16z.com/investments/. Charts and graphs provided within are for informational purposes solely and should not be relied upon when making any investment decision. Past performance is not indicative of future results. The content speaks only as of the date indicated. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. Please see https://a16z.com/disclosures for additional important information.

7 Aug 201534min

a16z Podcast: A Copernican Update ... In Tech, the Smartphone is the Center

a16z Podcast: A Copernican Update ... In Tech, the Smartphone is the Center

Given the endless time we all spend with our noses in our phones, it may not be too surprising to hear that the smartphone has taken over the tech world. But the smartphone’s dominance is so complete, says a16z’s Benedict Evans, that it’s useful to think of it as the sun, the object around which everything else in the (technology) planetary system revolves. Technology meets astronomy, plus Android’s Stagefright bug, and why three German carmakers are getting into the software business in this segment of the a16z Podcast.

5 Aug 201522min

a16z Podcast: How Innovation Ecosystems Grow Around the Globe

a16z Podcast: How Innovation Ecosystems Grow Around the Globe

Why do so many-government led efforts to build the next "Silicon Valley" in one geography or another fail? Is it misguided to even try? But then what does make such innovation clusters work? In this segment of the pod a trio of expert guests -- AnnaLee Saxenian, Dean of the UC Berkeley School of Information and a longtime researcher/observer of regional competitive advantage; VC Brad Feld and writer on startup communities; and entrepreneur and investor Christopher Schroeder, who covers startups rising in the Middle East and most recently wrote about the tech phenomenon in Iran -- tackle the question of how innovation ecosystems grow. The discussion delves into how innovation is being spurred differently (or stifled) in places like China and Iran; whether there are cultural differences in attitudes for failure or about entrepreneurship; and if regulatory arbitrage is one way for regions to get ahead.

1 Aug 201534min

a16z Podcast: These Girls Code

a16z Podcast: These Girls Code

We sat down with four jet-lagged high school hackers from Nigeria, Brazil, and India -- representing some of the finalists in this year’s Technovation coding competition in San Francisco -- to hear about the mobile apps they created, the culture of coding in their home countries, and what’s coming next for their nascent software empires.

30 Jul 20156min

a16z Podcast: Why Every Business is in the Data Business

a16z Podcast: Why Every Business is in the Data Business

It’s not just the likes of Google, Facebook, and Amazon that lean on a massive and growing corpus of data, today every company is a data-driven company. In this world, access to data -- and how you manage it -- is what matters, says Ash Ashutosh, founder and CEO of Actifio. In this segment of the pod, we get in the weeds with Ashutosh and a16z’s Peter Levine on how this data-driven world is changing the technology infrastructure that is the engine behind it, and the companies that use it. Ashutosh and Levine also discuss ramping sales teams, going international, and what’s driving the timing of IPOs – or really the lack of IPOs. Finally, Ashutosh offers his four-legged response to being referred to as a “unicorn.”

28 Jul 201522min

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