#76: She said she would, and then she did. With Dr Jocelyn Birch Baker

#76: She said she would, and then she did. With Dr Jocelyn Birch Baker

It used to be that work was work: it had its constraints and limitations, and if you had responsibilities or interests that seriously clashed with those constraints then maybe the working world just wasn’t for you. But the people who make up the heart of vet practices today don’t necessarily want to make that binary choice. Many workplaces are trying to adapt to create space for a workforce with more varied needs, but there are challenges to overcome.

Dr Jocelyn Birch Baker is a veterinarian and a practice owner who is taking on those challenges with inspiring results. She’s built a practice that flexes to meet the needs of her team, and in doing so she’s not only created a flourishing workplace but also solved the twin problems of recruitment and retention. These days Jocelyn also helps other practices achieve the same for their teams through her consultancy venture, Smooth Operating Vets.

In this conversation, Jocelyn shares her story and the lessons she’s learnt along the way that has shaped the way the thinks and leads. We talk about bad decisions, hard lessons, choosing respect over competitiveness, living your values, finding the line between compromise and self-care, motherhood in practice, returning to practice after an extended break, and a better way to practice.


Come say hello to us at The Vet Expo in Sydney on 26 and 27 October for some live podcast recording. Jocelyn will also be hosting a session there on creating mum-friendly practices.

Go to thevetvault.com for show notes and to check out our guests’ favourite books, podcasts and everything else we talk about in the show.

Unpluggrow, connect and growh with us at our first ever Vet Vault Live conference with Prof Jill Maddison and Prof David Church in Noosa on 22-25 November

If you want to lift your clinical game, go to vvn.supercast.com for a free 2-week trial of our short and sharp highly practical clinical podcasts.

We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram.

And if you like what you hear then please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.


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Episoder(214)

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167: Space Plus People Equals Place: 5 Common Practice Design Mistakes to Avoid. With Jerry Kennard

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166: It's Not Burnout. It's Fear. Dr Sarah Golding on vet burnout, imposter syndrome and getting your confidence back

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26 Aug 1h 10min

165: Making Sense of IDEXX Cancer Dx - Canine Lymphoma Screening. With Dr Sandra Nguyen

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164: The Planes That Never Came Home: Inclusion, Retention and the Hidden Curriculum, with Dr Alex Harrison

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30 Jul 1h

163: Tech Tools for Vets 5: The Fix for Missed Billing, with SmartCapture

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162: Street Dogs, Brave Vetting, and the Double Life of Dr Janey Lowes

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3 Jul 1h 1min

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