Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better
SHOW NOTES Today's guest is Raymond Reddy, co-founder and CEO of the highly successful Ritual – which enables social ordering from restaurants in major cities across North America, The UK, and Austral...
2 Okt 201942min
Ash Anil: How Technical Safety BC Focuses on Customer Experience and Why it Pays Off
SHOW NOTES Today's guest, Ash Anil, is Business Leader at Technical Safety BC.. Why is a government organization on a podcast talking about Customer Experience? Turns out focusing on Customer Experien...
29 Apr 201931min
Episode 10: Final Episode of Season One - #SenecaProud in Action
About Today's Show While previous episodes were in-studio conversations with faculty, this episode takes us out of the studio, and to a 3rd year student event that demonstrates the impact a dedicated ...
23 Apr 201927min
Episode 9: Professor Robert Waite, Professor of Government Relations, Public Relations — Corporate Communications and Public Relations — Investor Relations.
About Today's Show Robert Waite is a professor at Seneca College in the school's graduate certificate program. Subjects he teaches include Advanced Presentation Skills; Writing for Public Relations Pr...
8 Apr 201934min
Episode 8: Professor Sumit Bhatia, from the Game Art and Animation, and the Interactive Media Design Programs
About Today's Show Professor Sumit Bhatia is not only an industry leader in digital transformation, gamification, and emerging technologies, he is also the program coordinator and professor for the In...
25 Mar 201925min
Episode 7: Professor Lorrisa Dilay, from the Seneca Schools of Fashion Business, and Fashion Business Management Programs
About Today's Show Professor Lorrisa Dilay is a highly accomplished professional in the world of Canadian fashion management. She's also a professor at Seneca College, and our guest on today's show I...
11 Mar 201940min
Episode 6: Professor Martin Waxman, from the Public Relations and Corporate Communications Program
About Today's Show Martin Waxman is professor at the Seneca Public Relations and Corporate Communications program at the Seneca School of Media. Martin teaches PR, Social Media and Journalism. In thi...
25 Feb 201930min
Bruce Simpson, co-founder of SwitchGear Consulting and Trusted Co-pilot for Large-scale Change: The Adoption / Innovation Paradox and How to Avoid It
SHOW NOTES One of the big challenges in Customer Experience is managing all of the changing initiatives that are simply a way of life among competitive companies today. There is huge pressure at all ...
13 Feb 201930min
