Essential Strategies for Selling ITIL 4 Value to Key Business Stakeholders

Welcome back to "The ITSM Practice." I’m Luigi Ferri, your host. In this episode, we dive into why it's essential to sell the value of ITIL 4 to key business stakeholders. We explore the benefits of ITIL, how it improves IT Service Delivery, and strategies to communicate its value to top management. Whether it's improved margins, better customer experiences, reduced risks, or greater agility, understanding these elements is crucial for successful ITIL adoption.

In this episode, we answer to:

Why is it essential to sell the value of ITIL 4 to key business stakeholders?

How can the overall value of ITIL adoption be sold?

Why are stakeholders key in ITIL implementation?

Resources Mentioned in this Episode:

Goodlearning, article "How to Sell ITIL 4 to Your Organization", link https://goodelearning.com/articles/how-to-sell-itil4-practices-to-your-organization/

Joe The IT Guy, article "Selling the Value of ITIL 4", link https://www.joetheitguy.com/selling-the-value-of-itil-4/

Axelos, article "Selling the value of ITIL to your peers and superiors", link https://www.axelos.com/resource-hub/blog/selling-the-value-of-itil-to-your-peers-and-superiors

ITSM Solutions, article "How to Sell ITIL to the Top", link https://www.itsmsolutions.com/newsletters/DITYvol5iss51.htm

Next MSC, article "IT Service Management Market Overview", link https://www.nextmsc.com/report/it-service-management-itsm-market

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Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya