Ep. 34: Automating City Services Requests to Empower Richmond Residents
Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click.
9 Jun 202134min
Ep. 33: Building a Better Intranet with Sam Dolan and Brianne McClure
Corporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these centralized digital hubs a critical tool. Learn how an award-winning intranet project came together and get tips to create your own.
26 Mai 202139min
Ep. 32: Reimagining Legal Work and Collaboration at Kroll
M365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper and email. Mike Ferrara, the director of legal management consulting at Kroll, offers thought leadership on the past year and what’s next.
12 Mai 202123min
Ep. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff Teper
SharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decades, to learn how SharePoint has been essential for supporting remote work, and to explore what’s next for the collaborative platform.
28 Apr 202136min
Ep. 30: A Sunny Forecast for Cloud Governance at Bank of Hawaii
Learn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president at Bank of Hawaii, will share his experience with these important efforts.
31 Mar 202130min
Ep. 29: Giving IT Teams a Place to Nest at Red Robin
Make no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain worked to leverage and nurture this valuable human asset –– and why all companies will benefit from this approach.
17 Mar 202136min
Ep. 28: Evolving the Virtual Experience at Georgetown University
Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for taking recruitment efforts and alumni functions virtual.
3 Mar 202125min
Ep. 27: Task Management with Microsoft Planner at Air University
Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork.
17 Feb 202132min
