
37. The Gold Standard: Inside Our Top-Tier Coaching Programs
Are you thinking about joining one of our coaching programs? First off, great choice! But you might wonder, with all the options available, why choose us?In this episode, I'll explain why our program ...
9 Okt 202433min

36. 8 Metrics You Need To Track To Propel Your CSM Career
If you are ready to propel your Customer Success Manager career, you would know that data is the key. But what do you do if you feel held back regarding metrics, data, and numbers based on what your c...
2 Okt 202439min

35. Driving Customer Adoption: The Career-Killing Mistake Most CSMs Make
The way you're talking about driving customer adoption isn’t what hiring managers or Customer Success leaders—who hold the keys to your promotion—want to hear. This is a common issue I see multiple ti...
25 Sep 202433min

34. Nail Your Elevator Pitch: Avoid These 5 Interview-Killing Mistakes
Have you nailed your elevator pitch? What if I told you that if you can recite your pitch in your sleep, you have a huge problem? In this episode, I'll explain why it’s crucial to wave goodbye to gene...
18 Sep 202432min

33. The $150K Resume: What Sets Apart Top Customer Success Earners
What does it take to earn $150K in Customer Success right now? I am so excited to share this episode with you as I am sharing exactly what ten of our clients had on their resumes to land $150K job rol...
11 Sep 202433min

32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market
Is it really possible to become layoff-proof? While no job can guarantee complete security, this episode offers actionable steps to help you become indispensable, even in today’s volatile market.We’ll...
4 Sep 202433min

31. 4 Exciting Customer Success Career Paths To Consider
Are you feeling lost in your customer success career? Do you look around and see everyone else with clear direction while you're unsure of your next step? I've been there too. That's why, in this epis...
28 Aug 202436min

30. Use this easy trick to leave a lasting impression in your next interview
Do you want to leave your next job interview with a lasting impression? Well then, it’s time to stop asking the same boring questions that everyone else asks, and in this episode, I am going to show y...
21 Aug 202421min



















