The MSP Zone

About a year ago I started to hear MSPs talk about a new company, Halo PSA. It turns out, this company is not new, but they are doing some rather innovative things in the MSP ticketing space and being...

12 Okt 202329min

In this MSP Zone spotlight Travis Spring, vice president of Sagiss, joins us to share his thoughts on the MSP market. We discuss a wide range of topics, from economics, labor, technical, AI, and other...

2 Okt 202329min

Modern lead generation is a racket I receive a lot of "lead generation" cold calls and emails. When I say these solicitations are horribly bad, I am being generous. MSPs get hit up all the time to cre...

20 Sep 202339min

MSP Growth Exaggerated? Canalys is doing some great work in analyzing managed services. Long overdue. Disproportionate # of MSPs actually producing revenue. Hardware/software influence (more on this ...

13 Sep 202351min

Out of the Box MSSPs This story came to us from one of our friends, Brent Watkins. At first, I thought it was a joke, but upon a second look, it wasn't. Completely serious promo from a security vendor...

30 Aug 202331min

SEC Adopts Cyber Disclosure Rule The securities and exchange commission recently made news with an announcement of their cybersecurity disclosure rule. While this isn't the first governmental agency t...

22 Aug 202345min

Is it better to be cyber secure or cyber resilient? If you think this is a trick question, it isn't. There are many who believe that security is solely a matter of defense. While defensive measure are...

8 Aug 202337min

I often hear MSPs talk about innovation: but what does that mean? To get one answer, I invited an MSP CEO to join me in a conversation about the innovation that goes into being an MSP, and the impact ...

31 Jul 202340min