Do We Have an MSP Shortage?
In this conversation, Charles Weaver explores the question of how many Managed Service Providers (MSPs) exist globally. He emphasizes the importance of defining what constitutes an MSP and provides a ...
1 Okt 202419min
MSPs Making a Difference During Cybersecurity Awareness Month | Ep 298
Summary In this conversation, Charles Weaver emphasizes the significance of National Cybersecurity Awareness Month and outlines three actionable steps that Managed Service Providers (MSPs) can take t...
24 Sep 202411min
Is the Break/Fix Model Damaging the Managed Services Profession? | Ep 297
The episode discusses an article claiming that many customers want to leave their MSPs, but is this accurate? The MSP Zone identifies five key points to consider: the existence of bad MSPs, customers ...
3 Sep 202427min
The MSP Effort to Win the Cyber War | Ep 296
For over 4 decades, Managed Service Providers (MSPs) have been instrumental in providing security solutions, yet the cyber threat landscape continues to evolve, leaving small and medium-sized business...
27 Aug 202434min
Government Recognition of MSPs in Cybersecurity | Ep 295
Summary In this episode, Charles Weaver discusses three significant shifts in public policy towards the MSP community. The first shift is an awakening in the government's recognition of the important...
20 Aug 202431min
CrowdStrike Lessons Learned: Stricter Testing and Human Verification
Summary A software update by CrowdStrike caused a blue screen of death on 8.5 million Windows machines, leading to widespread flight cancellations and disruptions. The incident raised questions about...
8 Aug 202430min
Defining the Duty of Care for MSPs - Ep 293
The conversation discusses a legal case involving an IT provider and a law firm client, highlighting the importance of written agreements in the MSP industry. The case raises questions about the duty ...
31 Jul 202436min
The Role of MSPs in Achieving Cyber Hygiene
The conversation discusses the concept of managed services immunity as a solution to the cyber pandemic. It explores how legislative bodies, like the state of Florida, are providing incentives for org...
1 Jul 202420min
