Episode 24: Aaron Woods, Senior Manager of Customer Success at LaunchDarkly (with special guest John Egan)
10KMedia Podcast21 Juni 2022

Episode 24: Aaron Woods, Senior Manager of Customer Success at LaunchDarkly (with special guest John Egan)

Adam sits down with Aaron to discuss customer support vs. customer success, the importance of being proactive to reduce churn, and ultimately why every modern organization needs a strong customer-centric culture. John Egan joins the conversation to talk about the importance of customer signals when it comes to incident response.

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Episode 8: Itiel Shwartz, CTO & Co-Founder of Komodor

Episode 8: Itiel Shwartz, CTO & Co-Founder of Komodor

Adam sits down with Itiel to discuss the launch of Komodor, the hype around Kubernetes, and the pillars of troubleshooting modern applications.

10 Juni 202131min

Episode 7: Jason English, Principal Analyst and CMO at Intellyx

Episode 7: Jason English, Principal Analyst and CMO at Intellyx

Adam sits down with Jason to discuss magic quadrants, cool vendors, and relationship building within the analyst community.

17 Maj 202132min

Episode 6: John Egan, CEO and Co-Founder of Kintaba

Episode 6: John Egan, CEO and Co-Founder of Kintaba

Adam sits down with John to discuss AIOps, blameless postmortems, and why modern incident management involves the entire organization.

26 Apr 20211h 7min

Episode 5: Charity Majors, CTO and Co-Founder of Honeycomb

Episode 5: Charity Majors, CTO and Co-Founder of Honeycomb

Adam sits down with Charity to discuss the power of storytelling, engaging with competitors, and the hype around Observability.

14 Apr 202134min

Episode 4: Barak Schoster, CTO and Co-Founder of Bridgecrew

Episode 4: Barak Schoster, CTO and Co-Founder of Bridgecrew

Adam sits down with Barak to discuss the rise of DevSecOps, the recent acquisition of Bridgecrew by Palo Alto Networks, and the popularity of the open source project Checkov.

8 Apr 202136min

Episode 3: Shahar Fogel, CEO of Rookout

Episode 3: Shahar Fogel, CEO of Rookout

Adam sits down with Shahar to discuss bottom-up vs top-down sales, building a company focused on cloud vs on-prem, and the rise of Understandability within DevOps.

23 Mars 202139min

Episode 2: Tammy Bryant, Principal SRE at Gremlin

Episode 2: Tammy Bryant, Principal SRE at Gremlin

Adam sits down with Tammy to discuss the meteoric rise of DigitalOcean back around 2014, how to effectively manage teams during the pandemic, how Dropbox incentivized a culture of resilience, and evangelizing the still-relatively-underground practice of Chaos Engineering.

17 Feb 202129min

Episode 1: Daniel 'Spoons' Spoonhower, Chief Architect and Co-Founder of Lightstep

Episode 1: Daniel 'Spoons' Spoonhower, Chief Architect and Co-Founder of Lightstep

Adam sits down with Spoons to chat about AI's role in operations, the differences between monitoring and observability, and the announcement of Change Intelligence.

4 Feb 202146min

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