
Beyond Cute: How Personalized Video Content Is Revolutionizing CX - with Ronald Griffin, CEO and Founder of SEEN.io
In this special episode of the Hello $Firstname podcast, I had the pleasure of speaking with Ronald Griffin, CEO and co-founder of SEEN.io—a trailblazer in personalized video content for marketing. I ...
25 Feb 202540min

The CX Layers - how Data and Content feed into the Personalization Layer - Midway status by Rasmus Houlind
In this special episode of the Hello $Firstname podcast, we’re doing things a little differently than normal. Having covered several episodes of season 2 and having discussed and presented the concept...
11 Feb 202521min

🚀 How Points Lead to Pathos - an interview with Zsuzsa Kecsmar about how Loyalty and Personalization Converge
In this week’s episode, I had the pleasure of speaking with Zsuzsa Kecsmar, Chief Strategy Officer and co-founder of Antavo, one of the most powerful loyalty management platforms. Together, we unpacke...
28 Jan 202532min

Is Flying Tiger Copenhagen Done with Translating Content? An interview with AI Manager, Rasmus Schlosser
In this episode of The Hello $Firstname Personalization Podcast, I had the pleasure of chatting with Rasmus Schlosser, AI Manager at Flying Tiger Copenhagen. What really stood out was how Generative A...
21 Jan 202539min

Retention, Personalization, and the Power of Emotions - a conversation with Tom Burrell
In this episode of The Hello $Firstname Personalization Podcast, Rasmus Houlind sits down with Tom Burrell, founder of Retention Coach, to explore how businesses can turn retention strategies into a p...
7 Jan 202550min

From Content Crisis to Customer Relevance - scaling Personalization with efficient Content Management
In this latest episode of Hello $Firstname Season 2, I sat down with Nicole France, Chief Evangelist at Contentful, to dig into how brands can truly make personalization work at scale—and the challeng...
17 Dec 20241h 4min

Personalizing Content to make Pandora sparkle - The Hello $Firstname Podcast - S02E02
A Conversation with Julie Marie Hermann: Personalization at Pandora In this episode of Hello $Firstname Season 2, I had the pleasure of sitting down with Julie Marie Hermann, Personalization and CX Ma...
3 Dec 202447min

Season 2 Premiere - Discussing the Content Crisis and the Content Layer with Frans Riemersma
The Content Crisis in Personalization and the Content Layer In the season premiere of Hello $Firstname Season 2, I had the privilege of sitting down with my co-author, Frans Riemersma, founder of Mart...
19 Nov 202454min




















