Service Management Leadership - ITIL4 Guiding Principle - Focus on Value
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
5 Jan 20222min
Morning Tea with Jeffrey - Importance of the CMDB
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
5 Jan 20225min
Service Management Leadership - ITIL4 Guiding Principle - Intro
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
4 Jan 20225min
Service Management Leadership - The Use of Chatbots
A brief discussion about chatbots Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show...
4 Jan 20225min
Service Management Leadership - Continual Improvement in ITIL4
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
3 Jan 20223min
Service Management Leadership - Documenting Defects
A brief discussion about transparency of defects/known errors Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. St...
3 Jan 20226min
Service Management Leadership - ITIL4 Value Stream Mapping
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
2 Jan 20223min
Service Management Leadership - Thinking of the ITIL4 Service Value System as a Subway System
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
1 Jan 20224min
