Service Management Leadership - ITIL4 Service Value System and Service Value Chain
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
31 Dec 20212min
Service Management Leadership - Governance in ITIL4
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
30 Dec 20213min
Service Management Leadership - Difference Between a Demand and an Opportunity
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
29 Dec 20212min
Morning Tea with Jeffrey - Outside-In Thinking
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
29 Dec 20215min
Service Management Leadership - ITIL4 Types of Intake
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
28 Dec 20214min
Service Management Leadership - ITIL as a framework
A brief discussion about ITIL as a framework Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next ...
28 Dec 20215min
Service Management Leadership - Service Value System From a Process perspective
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
27 Dec 20214min
Service Management Leadership - Measuring
A brief discussion about metrics and reporting Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
27 Dec 20217min
