
Stephen Taylor Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Stephen joins Jeffrey as the thirteenth guest on the Service Management Leadership podcast. Topics range from his career journey and leadership style to his technology initiatives and regulatory requ...
3 Okt 202058min

Joseph DeKonty Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Joseph joins Jeffrey as the twelfth guest on the Service Management Leadership podcast. Topics range from his roles spanning different industries, to the role of Enterprise Service Management in the ...
24 Sep 20201h 57min

Kevin McEvilly Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Kevin joins Jeffrey as the eleventh guest on the Service Management Leadership podcast. Topics range from technology in the advertising/marketing industry, emerging technology, and the future of the ...
17 Sep 202055min

Steven Ollek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Steven joins Jeffrey as the tenth guest on the Service Management Leadership podcast. Topics range from the what Service Management looks like at the U.S. Army to Steven's Service Management journey ...
3 Sep 202035min

Jim Ryan Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Jim joins Jeffrey as the eighth guest on the Service Management Leadership podcast. Topics include Flexera, its place in the market, Gartner Magic Quadrant, the need for Software Asset Management, an...
3 Sep 202045min

Rhonda Downing Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Rhonda joins Jeffrey as the eighth guest on the Service Management Leadership podcast. Topics range from the what Service Management looks like at Cardtronics, the impact of COVID on the Service Mana...
27 Aug 202038min

Jamie Holcombe Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Jamie joins Jeffrey as the sixth guest on the Service Management Leadership podcast. Topics range from the USPTO and its technology and culture, AGILE, Artificial Intelligence, Machine Learning, and ...
20 Aug 202049min

Stephanie Warren Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Stephanie joins Jeffrey as the fifth guest on the Service Management Leadership podcast. Topics range from her background setting up a Service Management Office (SMO), Knowledge Management, Problem M...
13 Aug 202034min



















