Comparing SAP Projects to Salesforce Projects - Dave Swidan, Veracyte (#17)
Featured: Dave Swidan Dave is Senior Director, of Salesforce Engineering at Veracyte, Inc. A Senior Information Technology Leader with a demonstrated history of working in the high tech and Healthca...
20 Maj 202557min
The CRM Success Show - Season 2 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 1, what they enjoyed in Season2 and what is to follow for Season 3 and beyond. Talking with the people who own the largest a...
6 Maj 20256min
Service Cloud Voice\AWS Contact Center - Andy Wirtner, PlainsCapital Bank (#16)
Featured: Andy Wirtner, SVP Director, Banking Solutions PlainsCapital Bank. Andy is SVP Director, Banking Solutions at PlainsCapital Bank & has spent almost 14 years with the bank working his way up...
22 Apr 202559min
Implementing Salesforce Health Cloud: Ochsner Health - Melanie Dixon (#15)
Featured: Melanie Holmes Dixon Melanie is currently Director, Enterprise Applications, Salesforce and RPA Sutter Health. Prior, she was Director, Technology Platforms & Automation for Ochsner Healt...
8 Apr 20251h 2min
All in on Salesforce and Continuous Improvement - Phil Ryan, Flexo Concepts (#14)
Featured - Phil Ryan Phil is VP of Operations and Technology for Flexo Concepts, innovators of TruPoint Polymer Doctor Blades for printing, coating, & surface cleaning applications. Phil has the uni...
25 Mars 20251h 3min
Service Cloud and Case Management - Nilam Patel & Andy Vays, Rent.com (#13)
Featured - Nilam Patel & Andy Vays Nilam Patel For the past 12 years, Nilam has been fully immersed in the Salesforce ecosystem, embracing its capabilities to drive transformation and innovation. ...
11 Mars 20251h 2min
Getting the Requirements Right - Abi Claus, Camping World (#12)
Episode: #12 Get to know your Guest. Featured - Abi Claus Abi Claus is a passionate Salesforce leader and tech enthusiast who thrives on transforming complex challenges into streamlined, efficient...
25 Feb 202557min
Inheriting an inflight implementation - Chris Trivers, Valley Strong Credit Union (#11)
Featured Chris Trivers Chris has spent over 16 years in the Salesforce ecosystem with extensive industry experience within the Banking, Credit Union & Financial Services arena. Chris is currently V...
11 Feb 20251h 7min
