Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s research and teaching on reputation at USC Annenberg, UNC Chapel Hill, and universities worldwide, and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies.

Whether you’re a PR professional, marketing executive, or just curious about how companies make key communications decisions, you’ll find these discussions insightful and valuable.

Denne podkasten er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(104)

Cornell’s Reckoning, Algorithmic ‘Gouging’

Cornell’s Reckoning, Algorithmic ‘Gouging’

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different crises connected by a common question: what happens when trust in an institution or company is al...

8 Okt 35min

Reorg, Reject, Retouch

Reorg, Reject, Retouch

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll start with Microsoft’s decision to move communications under its corporate, external, and legal affairs organization, asking...

30 Sep 24min

All Apologies

All Apologies

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine three very different responses to public pressure. Converse apologizes for disturbing imagery in an ad campaign, whi...

24 Sep 26min

You Ought Not Be In Pictures

You Ought Not Be In Pictures

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine what happens when Hollywood turns corporate leaders into central characters. With new productions focused on Mark Zu...

17 Sep 31min

Episode 100

Episode 100

In this 100th episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit the major forces that have shaped corporate communications over the past two years. They examine how political...

10 Sep 29min

Long-time listeners, first-time callers

Long-time listeners, first-time callers

In this special listener-driven episode of Communication Breakdown, Steve Dowling and Craig Carroll answer questions from communications leaders and longtime supporters of the podcast. The conversatio...

3 Sep 36min

Return on Mission

Return on Mission

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll explore a different way to measure the value of corporate communications, public affairs, and stakeholder engagement. Buildi...

27 Aug 31min

Fixing Flock’s Blind Spot

Fixing Flock’s Blind Spot

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine Flock Safety’s attempt to reset its reputation amid growing criticism of its automated license plate reader ne...

20 Aug 28min

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