Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply Popular Episode Topics Include: Customer Success Career Tips for a CSM, Proven Job Interview Strategies and Professional Growth as a Customer Success Manager, SaaS Customer Success Career Tips for a CSM, Preparing for Your Next Customer Success Interview, Mastering Common CSM Interview Questions, Building a Standout Customer Success Resume, Landing Customer Success Jobs, Customer Success Skills Every CSM Needs to Grow

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Episoder(142)

93. The Resume Makeover That Landed 3 Customer Success Interviews in Under a Month

What if the only thing holding back your Customer Success career is a resume that’s getting ignored even though you KNOW you bring the results, experience, and drive? In this episode, I share the real...

5 Nov 202522min

92. How to Make Your Interview Stories Memorable

Have you ever nailed every job interview question but still walked away with nothing but a “thanks, but no thanks”? You’re probably blending in without even realizing it. In this episode, I’m revealin...

29 Okt 202521min

91. Stop Chasing Promotions as a CSM Start Reverse Engineering Them. (Here's How)

Ever feel like your career is stalled because you’re waiting for someone to notice all your hard work? Honestly? That “wait and hope” strategy is costing you months (if not years) on the path to your ...

22 Okt 202519min

90. The 3 Customer Success Interview Tweaks That Helped Sarah Land an AM Role in 3 Weeks

Ever find yourself making it to the final round interview, only to get that dreaded rejection again and again with zero real feedback? I see it all the time, and that’s why in this episode, I’m breaki...

15 Okt 202520min

89. 3 Things To Do This October To Get Ahead In Your Customer Success Job Search

Ever been told to just “wait until after the holidays” before you get serious about your job search? That advice drives me up the wall, and in this episode, I’m breaking down why October is actually t...

8 Okt 202516min

88. The 15-Minute Company Research Method That Lands You the Customer Success Job with Olivia Kot

Think company research has to take hours? Think again. Most job seekers either fall down endless rabbit holes or show up unprepared and it's costing them interviews, offers, and even salary.That’s why...

1 Okt 202528min

87. The Collaboration Skills Every CSM Needs for Promotion

Ever feel like product, sales, or engineering just doesn’t get you, or worse, ignores your most urgent requests? Here’s the uncomfortable truth—being amazing with customers isn’t enough to get you pro...

24 Sep 202521min

86. From Crickets to Salesforce Offer in 6 Weeks: How a Career Transitioner Landed Her Dream Customer Success Job

What if everything you thought you knew about landing your dream job was wrong? Imagine going from total job-search exhaustion and crickets in your inbox to signing your ideal offer at Salesforce in j...

17 Sep 202518min