77. LinkedIn Myths That Are Costing You Interviews (and What to Do Instead)
Think your LinkedIn is working for you? Think again. If you’re still treating your profile like a digital resume, posting because you think you “should,” or stressing about building a “personal brand”...
16 Jul 202517min
76. What CS Hiring Really Looks Like Right Now (For $120K Roles)
Think you need a “perfect” Customer Success resume to land a $120k role? Think again. Two of my clients just scored these coveted jobs. One after a two-year gap, the other coming from, wait for it, a ...
9 Jul 202522min
75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It)
Are your customers ghosting your QBR invites? Let’s be real… every CSM has faced the dreaded silence or worse, the wrong people showing up. But here’s the ugly truth leadership never told you. It’s no...
2 Jul 202523min
74. Why You’re Still Stuck in Reactive Mode (And How to Get Out)
What if I told you the secret to being a proactive CSM has nothing to do with having more time?In this episode, I’m walking you through the exact 6-step framework I use with my coaching clients to hel...
25 Jun 202523min
73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary
What if the future of Customer Success looks a lot more like sales, and that's exactly what your career needs? Most CSMs are missing out on huge levers for impact, influence and growth because they’re...
18 Jun 202544min
72. The $150K Resume: What Sets Apart Top CS Earners
Want to know exactly what it takes to crack $150K+ in Customer Success this year? Spoiler: It’s not a straight climb up the CSM ladder. Most high earners don’t even have the "perfect" resume you’d exp...
11 Jun 202533min
71. From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results
You’re rewriting your resume, applying nonstop, doing everything right and still getting ghosted. Sound familiar? In this episode, I sit down with four job seekers who were stuck in the same burnout c...
4 Jun 202512min
70. The 3 Critical Job Search Shifts You Need To Make to Land CSM Interviews in 2025
If you’ve been mass applying to jobs, tweaking your resume nonstop and still hearing crickets, this episode is your reality check. Those tactics just aren’t cutting it in 2025. But here’s the good new...
28 Mai 202527min
