FISMA in the Cloud: What Midsize Security Teams Need to Know
In this episode of The ITSM Practice Podcast, we explore what FISMA really means for midsize, cloud-native security teams. Using real-world scenarios, we explain why FISMA was built for federal system...
10 Feb 8min
ISO 27001 & ISO 42001: Governing AI Risk
As AI expands the security perimeter, CISOs face new questions about data, trust, and accountability. This episode explains how combining ISO/IEC 27001 and ISO/IEC 42001 creates a unified governance e...
3 Feb 9min
Payment Security by Design with PCI P2PE
In this episode of The ITSM Practice Podcast, Luigi Ferri explains why PCI P2PE is not just encryption but a security-by-design discipline. Learn how point-to-point encryption eliminates clear-text ca...
27 Jan 9min
ITIL v3 as the Backbone of eSIM Security
In this episode of The ITSM Practice Podcast, Luigi Ferri explains how ITIL v3 processes enable compliance with GSMA SAS-SM for secure eSIM provisioning. Discover how governance, service design, chang...
20 Jan 11min
Why Mature ITSM Programs Fail?
Why do mature ITSM programs still fail? This episode explores the hidden risks behind ITSM stagnation, loss of executive sponsorship, outdated KPIs, rigid processes, and misaligned culture. Learn how ...
13 Jan 9min
From Readiness to Action: Building Your AI Roadmap
In this episode of The ITSM Practice Podcast, Luigi Ferri moves from AI theory to execution, explaining how medium-sized organizations can define AI use cases, assess data and infrastructure, build sk...
6 Jan 9min
Are We Really Ready for AI?
In this episode of The ITSM Practice Podcast, Luigi Ferri explores AI readiness for service desks and ITSM in medium-sized organizations. Going beyond tools and automation, the discussion focuses on l...
30 Des 202510min
How to Build a GRC Framework for Fintech Startups
Learn how to build a solid GRC foundation for fintech growth in the EU. We break down governance, risk management, and compliance essentials to help startups scale, earn investor trust, and meet PSD2,...
23 Des 202510min
