Current Best Practices in Managed Service Contracts
Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, and other elements necessary to the relationship betwe...
2 Des 202031min
The evolution of MSPs in the age of Covid
As we near the end of 2020, a year that has brought significant global change to everyone, we also look at the ways how this year has impacted the managed services profession and the customers relying...
1 Des 202025min
Managed Services in the Last Frontier
A conversation with Ampersand, a managed services provider based in Alaska about their journey throughout the pandemic, meeting the needs of their clients, and in general about being an MSP in the las...
20 Nov 202027min
Can you Resell Managed Services?
Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a channel. Can this strategy be accomplished effectively and...
19 Nov 202021min
MSPs & Passwords
Passwords play such an important role in our society and our cybersecurity, we just can't talk about them enough. Today's episode features LogMeIn, creators of LastPass, in a discussion concerning pas...
17 Nov 202025min
Managed Services Has Bright Future, Regardless of Political Outcomes
When many people are uncertain about the outcome of the recent political elections, there is some certainty in the world. Specifically, there is some good news for managed service providers, regardles...
5 Nov 202024min
Managed Services Change is Coming Due to Datto IPO
Last week's initial public offering (IPO) for Datto has broader consequences for the global managed services profession. Most of these consequences are good. Let's examine what some of them are.
4 Nov 202013min
The MSP Standard of Care
Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services profession? In today's episode, we will examine the...
27 Okt 202030min
