The MSP Zone

Are you better off with an MSP or without an MSP? That is today's question. We ask the question in order to realign the discussion of outsourcing IT management in light of recent attacks on MSPs in th...

21 Okt 202018min

The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making ransomware payments. Payments to certain individuals, org...

8 Okt 202026min

COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs. Backup software compan...

6 Okt 202023min

MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated que...

28 Sep 202033min

MSPs have been reporting all year a similar story across many market verticals and geographies. In today's episode, we speak with Chris McHale of SPK and Associates about her clients (many of theme en...

23 Sep 202025min

Our interview with an MSP focusing heavily on healthcare offers some valuable insights into how that sector has done throughout the pandemic.  Highlights:  Pandemic has forced positive changes within ...

16 Sep 202029min

It used to be that MSPs would manage servers, desktops, firewalls, and other business and infrastructure objects for their clients. Many still do. Yet, as software as a service (SaaS) continues to pro...

14 Sep 202026min

Managed Service Provider Ensono recently conducted a study of end-user organizations who reported some interested results related to IT spending and prioritization.  43% of IT decision makers feel the...

9 Sep 202026min