Ep 57: “Navigating Economic Storms” – David Flesh, Part 1
In this episoe, kengon sits down with David Flesh, founder of DCF Consults and veteran IT leader with over 30 years of experience. They explore strategies for navigating economic uncertainty, moving b...
4 Juni 202525min
Service Management Leadership - Part 3 of Series on Digital Experience
In this episode, Jeffrey discusses Part 3 of the NextThink Blog: Let’s Talk Numbers: 15 Indispensable Stats about DEX & End-User Computing. This episode is focused on unseen issues.Each week, Jeffrey ...
2 Juni 20255min
Service Notes - Rina Brahmbhatt and Karen Brush Episode 2
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
30 Maj 202516min
Service Management Leadership - Service Management Best Practices, Part 4 , Leadership in Service Management
In this episode, Jeffrey discusses Part 4 of the discussion on service management best practices. This focused on the leadership aspects of service management.Each week, Jeffrey will be sharing his kn...
29 Maj 20256min
Ep 56: The Rising Cost of Higher Education - A Vanishing American Promise
In this episode, I explore the dramatic transformation of American higher education from an accessible pathway to opportunity in the 1970s to today's debt-laden system. We'll examine the economic driv...
28 Maj 202514min
Service Management Leadership - Part 2 of Series on Digital Experience
In this episode, Jeffrey discusses Part 2 of the NextThink Blog: Let’s Talk Numbers: 15 Indispensable Stats about DEX & End-User Computing. This episode is focused on technology disruptions.Each week,...
26 Maj 20255min
ServiceNotes - Rina Brahmbhatt and Karen Brusch
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
23 Maj 20258min
Service Management Leadership - Service Management Best Practices, Part 3 , Service Request Management
In this episode, Jeffrey discusses Part 3 of the discussion on service management best practices. This focused on Service Request Management.Each week, Jeffrey will be sharing his knowledge on Service...
22 Maj 20254min
