
ServiceNotes with Sherrina Job - Season 2 Episode 4
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
13 Okt 20247min

Service Management Leadership - AI Advice
This episode is about AI Advice Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leader...
10 Okt 20245min

Ep 31: “How To Fail At Leadership While Actually Trying”
In this episode, Kengon starts a conversation about a new, non-traditional approach to leadership and leadership development. Before diving into the details, he addresses one of the key elements that ...
10 Okt 202416min

Service Management Leadership - Discussing AI
In this episode, Jeffrey discusses a recent article on AI and its implications Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeff...
7 Okt 20248min

Service Notes Season 2 - Episode 3 with Sherrina Job
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
6 Okt 20245min

Service Management Leadership - Assessing Risk
This episode is about understanding risk Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Manageme...
3 Okt 20244min

Service Management Leadership - Discussing the Flexera State of ITAM, Part 2
This episode is part two of two with Jeffrey discussing key aspects of the 2024 Flexera State of ITAM report Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service...
30 Sep 20249min

Service Notes - Season 2 Episode 1 with Sherrina Job
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
29 Sep 20248min



















