Service Management Leadership - Helping Your Service Management Program Become Relevant Again
In this episode, Jeffrey discusses how to help your service management organization become relevant againEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Mana...
12 Feb 3min
Service Management Leadership - Do Not Treat AI Initiatives Like Other Tech Projects
In this episode, Jeffrey encourages leaders not to treat AI projects like other technology projectsEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management...
9 Feb 5min
Service Management Leadership - Assessment
In this episode, Jeffrey talks about the Service Management Leadership service offering of an assessmentEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Manag...
5 Feb 1min
Service Management Leadership - Adoption
In this episode, Jeffrey discusses how to gain adoptionEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Serv...
2 Feb 4min
Service Management Leadership - SMO Part 2
In this episode, Jeffrey discusses the Service Management Office (SMO)Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the ...
29 Jan 5min
Service Management Leadership - Data-Based Decisions
In this episode, Jeffrey discusses data-based decisionsEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Serv...
26 Jan 4min
Service Management Leadership - SMO Part 1
In this episode, Jeffrey discusses the Service Management Office (SMO)Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the ...
22 Jan 3min
Service Management Leadership - Service Delivery
In this episode, Jeffrey discusses service deliveryEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service ...
19 Jan 7min
