The Evolving Roles of Project Managers and Process Owners
In today's episode of "The ITSM Practice," Luigi Ferri delves into the evolving roles of Project Managers and Process Owners in the face of increasing business complexities. We explore how these key p...
14 Jan 20256min
Cloud or On-Premises? Decoding Costs and Strategy
In today's episode of "The ITSM Practice," Luigi Ferri dives into the critical IT decision: Cloud vs. On-Premises. Explore the advantages of cloud solutions for flexibility, speed, and compliance, alo...
7 Jan 20257min
Optimizing ITSM with ITIL 4: Understanding Business and Operating Models
In this episode of "The ITSM Practice," Luigi Ferri dives into the intricacies of aligning business and operating models with ITIL 4 practices. Luigi explores the strategic importance of understanding...
31 Des 20248min
Mastering ITIL Feedback: Transform Your Team's Performance
In this insightful episode of The ITSM Practice Podcast, Stefano, a certified ITIL Master and Prince2 Practitioner, delves into the art of giving constructive feedback to help staff grow. Learn the im...
27 Des 20248min
Top 5 Gaps in Strategy Execution
In today's episode of "The ITSM Practice," host Luigi Ferri delves into the critical topic of strategy execution, revealing that only 30% of strategic initiatives are successful. We discuss the signif...
24 Des 20246min
ITIL Swarming Techniques: Revolutionizing Problem Resolution
In today's episode of The ITSM Practice Podcast, Stefano, an ITIL Master and Prince2 Practitioner, dives into the innovative "Intelligent Swarming" technique, inspired by the cohesive work of honeybee...
20 Des 20249min
Enterprise Security 2030: Innovations for a Resilient Framework
In this episode of "The ITSM Practice," host Luigi Ferri explores the future of Enterprise Security, envisioning an ecosystem that not only defends but also anticipates and adapts to threats. Highligh...
17 Des 20247min
ITIL's Take on Motivation: Boosting Workplace Performance
Join us in this engaging episode of The ITSM Practice Podcast as we delve into workplace motivation with Stefano, a certified ITIL Master and Prince2 Practitioner. Discover the insights of Frederick H...
13 Des 20248min
