The ITSM Practice: Elevating ITSM and IT Security Knowledge

The ITSM Practice: Elevating ITSM and IT Security Knowledge

Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com

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Episoder(165)

Identity Is the New Perimeter

Identity Is the New Perimeter

AI is changing cybersecurity faster than most organizations can govern it. In this episode of The ITSM Practice Podcast, Luigi Ferri explores why identity has become the true enterprise perimeter. As ...

2 Jun 10min

FINMA and ITIL 4: Building Resilient Swiss Banks

FINMA and ITIL 4: Building Resilient Swiss Banks

FINMA Circular 2023/1 is transforming operational resilience from a compliance exercise into a strategic leadership priority for Swiss banks. In this episode, Luigi Ferri explains why ITIL 4 is far mo...

26 Mai 9min

Broken Transmission: Why Fintech Strategy Fails

Broken Transmission: Why Fintech Strategy Fails

Broken Transmission: Why Agile Fintechs Miss Strategy | In this episode of The ITSM Practice Podcast, Luigi Ferri explains why fintech strategy execution fails despite Agile delivery, strong squads, a...

19 Mai 6min

FINOS vs ISO 42001: What to Choose

FINOS vs ISO 42001: What to Choose

Fintech leaders: stop defaulting to ISO 42001. Discover how FINOS empowers you to design scalable, audit-ready AI governance before regulation forces your hand. Learn to align controls, reduce risk, a...

12 Mai 8min

Who Owns Cloud Security?

Who Owns Cloud Security?

A single question can expose a major cloud risk: who is responsible? This episode breaks down the cloud shared responsibility model, revealing how unclear ownership, misconfigurations, and weak govern...

5 Mai 9min

CISO Strategy: Where Product Security Fails at Scale

CISO Strategy: Where Product Security Fails at Scale

Most organisations manage only build and operate, ignoring growth, where security risk explodes. Luigi Ferri reveals how CISOs miss the most critical phase, where scaling, DevOps, and rapid decisions ...

28 Apr 7min

ITIL 5 Exposed: Accountability Without Authority

ITIL 5 Exposed: Accountability Without Authority

ITIL 5 exposes a critical ITSM flaw: Service Owners held accountable without authority. Discover how broken governance, security vs delivery conflicts, and unclear decision rights undermine outcomes. ...

21 Apr 8min

PSD3 Explained: Payments Security & Fraud

PSD3 Explained: Payments Security & Fraud

PSD3 is reshaping payments security, moving beyond PSD2’s access model to address fraud, scams and trust abuse. This episode explains why strong authentication is no longer enough, how APIs become cri...

14 Apr 8min

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