Do You Have Ransomware in Your MSP Agreements?
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case scenario. MSPs need to address ransomware with their...
10 Sep 202137min
My Thoughts on the CISA MSP Advisory
CISA published their advisory bulletin addressing risk considerations for organizations thinking about using managed service providers. This is a great advisory, but it has some areas of potential mis...
8 Sep 202125min
Can You Survive Without Managed Services
It is a question we used to get often during the early days of managed services. Particularly, when organizations did not fully understand the requirements of owning IT infrastructure. To be sure, cyb...
30 Aug 202126min
The MSP Legislation We Need
There has been a lot of discussion concerning the MSP regulation our profession should have. Standards for MSPs, cyber practices to reduce the number of cyberattacks, etc. Instead, I’d like to tur...
23 Aug 202128min
MSP Service Catalogs in the Age of Cloud
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and service delivery proces...
18 Aug 202131min
How to Have the "Ransomware Conversation" with Your Clients
Every MSP needs to have an important conversation with their clients about cyberattacks and ransomware. These conversations don't have to be difficult, but they have to happen. Here are my thoughts ab...
13 Aug 202124min
MSPs Are Responding to Ransomware Attacks
In the aftermath of recent ransomware attacks on software companies used by MSPs, the question of how do we respond as a community is, and should, be asked. Some believe that more legislation is the a...
12 Aug 202131min
How to Fix the “Secretive” Reputation of Cloud Providers
"Secretive" cloud providers have a problem. So do the MSPs who use these cloud providers. Fixing the issue of secrecy and lack of transparency is important to the non-IT world and we must address it n...
9 Aug 202121min
