The ITSM Practice: Elevating ITSM and IT Security Knowledge

The ITSM Practice: Elevating ITSM and IT Security Knowledge

Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals! Stay Connected: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Youtube: https://www.youtube.com/@theitsmpractice Website: http://www.theitsmpractice.com

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Episoder(165)

Understanding Threat Modeling in IT Security

Understanding Threat Modeling in IT Security

Explore the critical aspects of threat modeling in this engaging episode of the ITSM Practice podcast with Luigi Ferri. Discover the significance of proactive security measures, the types of threats i...

23 Apr 202414min

Risk Appetite vs. Risk Tolerance: What is the Difference?

Risk Appetite vs. Risk Tolerance: What is the Difference?

In this episode of the ITSM Practice podcast, Luigi Ferri delves into the critical distinctions between Risk Appetite and Risk Tolerance, emphasizing their pivotal roles in strategic decision-making. ...

16 Apr 202417min

What are common IT Security program issues with suppliers?

What are common IT Security program issues with suppliers?

In this ITSM Practice podcast episode, Luigi Ferri dives into the challenges and solutions for managing IT Security Programs with suppliers. Highlighting the importance of establishing a comprehensive...

9 Apr 202413min

How challenging is it for SMEs to implement ITIL Configuration Management Systems and CMDB?

How challenging is it for SMEs to implement ITIL Configuration Management Systems and CMDB?

In this episode of "The ITSM Practice" podcast, Luigi Ferri delves into the complexities of Configuration Management Systems (CMS) and Configuration Management Databases (CMDB), crucial for SMEs. With...

2 Apr 202421min

How do you select the right ITSM tools for your organization?

How do you select the right ITSM tools for your organization?

In this episode of "The ITSM Practice Podcast," Luigi Ferri delves into the crucial aspect of selecting the right ITSM tool, highlighting the importance of aligning technology with your organization's...

26 Mar 202410min

Do you need Disaster Recovery?

Do you need Disaster Recovery?

In this episode of The ITSM Practice Podcast, we dive deep into the essence of Disaster Recovery in IT, emphasizing its significance in ensuring business continuity amidst adversities like cyber-attac...

19 Mar 20247min

AI in IT Security: Risk or Opportunity?

AI in IT Security: Risk or Opportunity?

Explore the dual nature of AI in IT Security as both a risk and an opportunity in this episode of "The ITSM Practice" podcast with Luigi Ferri. Dive into AI's transformative role in automating tasks, ...

12 Mar 20247min

What is Business Relationship Management?

What is Business Relationship Management?

Luigi Ferri explores Business Relationship Management (BRM) in "The ITSM Practice Podcast," highlighting its importance in aligning IT with business goals, transforming IT into a key business partner....

5 Mar 20246min

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